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  • 🧡 Where can I buy GOOD BIG NICE products?
    💚 You can find the map and list of grocery stores & markets that carry our products on our points of sale page
  • Shipping policy
    We currently only ship within Quebec. Limited time FREE shipping on our Trio and Ultimate bundles!!! Standard free shipping on orders of $50 or more.
  • 🤷‍♀️ What is lacto-fermentation?
    🥬 Fermentation is one of the oldest methods of food processing 🧫 It's called lacto-fermentation, because of the name of the microbe, lactobacillus⁣⁣. ⁣⁣ 🦠 Lactobacillus is this exceptionally good bacteria that is naturally found on raw veggies. It has the ability to convert sugars into lactic acid. Lactic acid preserves the food & gives them their characteristic sourness ⁣⁣ 👩🏼‍🔬 They are able to live in low-pH levels + halo-tolerate (salt tolerate) + they are anaerobic (meaning they thrive in the absence of oxygen) ⁣⁣ ⁣⁣ 🦠 Aren’t microbes the coolest? ⁣⁣
  • 🧐 What’s the difference between fermentation and pickling?
    🥒 Fermenting and pickling are two different ways to preserve vegetables. 🥒 Pickling is a sterile process where a hot vinegar brine is added to vegetables to preserve them in a pressure sealed jar. 🥒 Fermenting is when a specific salt concentration is added to vegetables that are then submerged (so they have no contact with oxygen) and is then kept at room temperature for a specific amount of days. This creates a perfect anaerobic environment which allows good bacterias to thrive and convert sugars to lactic acid which will preserve the vegetables.
  • 🥛 Can I eat lacto-fermented foods if I am vegan or don't consumme dairy?
    🥛 Yes. Lacto is not to be confussed with lactose. Lacto-fermentation, or lactic-acid-fermentation, has nothing to do with dairy.
  • 🤔 How do you eat fermented foods?
    😍 There are endless ways to incorporate gut-healthy probiotic-rich fermented foods into your recipes and everyday eating. We highly recommend the following: KIMCHI - in ramens, noodle & rice bowls, in grilled cheese, and on its own as a perfect side dish. SAUERKRAUT - in sandwichs, burgers, hot dogs and with grilled meats. Perfect for bbq season. SAUCES - on everything. everything. everything!
  • 😎 Where does the word fermentation come from?
    😎 It comes from the Latin word ‘fervere’, which means “to boil”⁣⁣ ⁣⁣ 🍇 The ancient Romans saw vats of grapes spontaneously bubble (transforming them into wine) & it’s said they described the process using the closest analogue they could think of - the grapes were boiling!⁣⁣ ⁣⁣ 🦠 However, the bubbling vats were not boiling. In fact, they were fermenting & the yeast-produced enzymes were transforming the sugars in the grapes into alcohol & carbon dioxide. The c02 by-product bubbles through the liquid & dissipates into the air⁣⁣ ⁣⁣ 😎 Pretty rad huh?!⁣⁣
  • ❄️ Do the jars needs to be refrigerated?
    ❄️Yes! ❄️Our products require refrigeration even before opening because cooler temperatures slow down the fermentation process. It also suspends the fermented vegetables at their peak time.
  • ⏳ How long do your products last?
    ⏳ All our jars are stamped with a best before date. We do recommened that you consume your ferments within a month of opening them. 👌 Tip! Try to submerge the product in the brine/liquid as much as possible. The less its expossed to air, the longer it will keep.
  • 🌟 Is it normal if the cap domes, fizzes, and the product overflows when opened?"
    🌟 Yes. This reaction is due to the product actively fermenting in the jar. The off-gassing of healthy bacteria causes a build-up of pressure under the lid. It's the right sign that what you are about to eat is alive + active. ✨ To not ruin your clothes or make a big ol' kitchen mess, we suggest you open the jars either over a sink or with a paper towl wrapped around the lid. Slowly open the cap to release any pressure (think a soda can that has been shook up) 🌟No pop or overflow when opening a jar does not mean that it doesn't contain legions of gut-health-boosting bacteria. Trust us, it does! Each batch is a bit different and some are particularly active
  • 🌿 What is the difference between our Napa Kimchi & Vegan Kimchi?
    🌿 While we always use napa cabbage for both, our Napa Kimchi is a traditional recipe that includes umami bustin’ fermented shrimps & fish sauce. This makes a huge difference in the flavour complexity of the kimchi. It also makes it *ding ding ding* not vegan. ⁣ ⁣ 🌿 That is why we created our Vegan Kimchi. We jam pack it with extra carrots + leeks & flavourful gochugaru. She’s a perfect alternative for anyone who has to or chooses to avoid seafood or fish ⁣
  • 💥 Why does the lid not make a pop sound when the jar is opened?
    💥 Our small batch ferments are cold-packed, using natural and traditional preservation techniques. This means they are not pasturized. This method yeilds a product rich in live cultures and gut-healthy probiotic bacteria. 🔥 If fermented food is found on the grocery shelf and not in the fridge and the lid pops upon opening it means they were pasturized and vacumm sealed.
  • 💪 Do you sell in bulk?
    💪 Yes! If you are a restaurant/cafe/cantin owner, vrac style grocer, or you just crave kimchi beyond our 500mL jars, we offer all our products in bulk for you to incorporate into your meals, offerings, and serve yourself bulk jars.
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